We are now ISO27001 certified! Read the full announcement here. 
FEATURES
FMClarity: Simple,
Intuitive and Feature-Rich
Built in Australia by facilities and property management professionals, FMClarity facilities and asset management software simplifies tasks, streamlines processes and delivers powerful insights with efficiency and transparency.
End-to-end Work Order Management
Simplify the facilities management work order process from request to invoice.
Portfolio and Property Management
Streamline and demystify management of multiple properties and large portfolios.
Lease Management
Simplify lease management and storage – as a property manager, landlord or tenant.
Asset Lifecycle Management
Focus on assets needing attention with smart filters and bulk edits.
Calendar Management
Provide all users role-defined access to a customised, synchronised calendar.
Integrated Document Management
FMClarity’s smart document management system tags, files and stores all FM documents.
Communication
Improve efficiency and unite all stakeholders with live chat.
Contractor Management
Know where contractors are and that they are vetted and compliant.
Financial Management
With end-to-end work order management, contractors can attach invoices to work orders.
Risk and Compliance
Traffic light compliance status overview monitors document expiries and preventative maintenance schedules.
Dashboard and Reporting
FMClarity provides a single source of truth for all information, documents, images, compliance and alerts.
Preventative Maintenance
FMClarity proactively manages preventative maintenance through automatic scheduling of preventative work with external contractors and/or in-house personnel.
End-to-end work order management
Simplify the facilities management work order process from request to invoice. Report issues quickly and dispatch internally or to approved contractors. Live chat with all stakeholders, capture and auto-file images, quotes and documents. Automatically match invoices to GL and auto-issue to accounts saving time and paperwork.
- Networked ecosystem, multi-organisation approval workflows
- Align preferred and approved contractors with correct services
- Customisable tick sheets for reactive and preventative jobs
- Follow-up work orders and corrective works
- Internal reminder tasks
- Permission-based authorisation to issue work orders
- Schedule and automatically issue preventative maintenance work orders
- Simple, intuitive interface for staff, managers and maintenance personnel
- Contractors can advise attendance times and notify time changes
- Defect management
- Internal and external work orders
- Parent-child work orders, one to many - internal and external
- Pre-built and customisable services and subservices
- Smart matching of similar work orders reduces rework
Portfolio and Property Management
Streamline and demystify management of multiple properties and large portfolios. Access key information to make comparisons, create groups, generate bulk updates and more. Use filters to quickly find important information, such as the number of leased versus owned sites.
- Portfolio-wide single source of truth
- High-level insights on parameters, compliance and safety
- Role-based access for granular site-by-site user permissions
- General ledger and site cost code integration
- Real-time news feed across your portfolio
- Traffic light system for portfolio compliance management
Lease Management
Simplify lease management and storage – as a property manager, landlord or tenant. Enable all stakeholders to work from a single source of truth, eliminating duplication, errors and oversights. Critical dates visible in the calendar with alerts automatically generated for milestones such as option notice periods and rental increases.
- Single source of truth for all departments
- Automatic calendar population and alerts
- Critical lease dates reporting
- Tenancy management
Asset Lifecycle Management
Focus on assets needing attention with smart filters and bulk edits. Streamline work processes with QR code capture in the field, image capture and storage, work history, and capex forecasting. Leverage best-of-breed intuitive asset lifecycle management developed in partnership with VBIS, in line with the Victorian Digital Asset Strategy.
- Add assets via mobile app
- Fixed asset management
- Preventative maintenance of assets
- Equipment maintenance
- Asset lifecycle management
- Preventative Maintenance asset condition reporting via mobile and web
Calendar Management
Provide all users role-defined access to a customised, synchronised calendar showing essential facility management requirements, whether upcoming preventative maintenance events, lease expiries or reactive works. Calendars automatically synchronise with real-time information providing live updates.
- Clickable events open work orders
- Multiple view options: month, week or day
- Simplify room bookings with rules attached automatically
- Optional rates for bookings
- Colour-coded events based on priority, completion, preventative
- Optional lease dates
- Custom room booking lag times
Integrated Document Management
FMClarity’s smart document management system tags, files and stores all FM documents, such as contracts, SWMS, leases, service reports and other important documents in the cloud. Automatic reminders alert users to upcoming expiry dates and compliance status. Provide role-based access via web or mobile for offsite work.
- All documents stored driving real-time reports and expiry-date alerts
- All building documents stored in one place, available via mobile and web
- Building history and documentation stays with the building
- Multiple files within one document
- Upload floor plans that are visible to contractors
- Automatic contract management and preventative maintenance
- Automatic document filing
- Image library
- No storage limit on document management
- Add and move customisable tags for areas and assets to floor plans
Communication
Improve efficiency and unite all stakeholders with live chat. Store and log communications against relevant work orders to streamline handovers and provide greater clarity. Discrete chat channels enable isolated conversations between staff or tenants, with separate channels for internal and contractor communications.
- All communications logged and permission-driven
- Real-time messaging within reactive and preventative work orders
- Communications can be exported or printed
- Three selectable chat channels allow discrete communication internally, externally, and with requestors
Contractor Management
Know where contractors are and that they are vetted and compliant. Store compliance documents against contractor profiles; stop work orders if compliance documentation is invalid or expired. Improve quote management, and manage inductions through contractor compliance software integration with partners LinkSafe, Rapid Global and others.
- Contractors can download the app at no cost
- Contact database
- Contractor pre-qualification management
- Store and track contractor insurance and Safe Work Method Statements
- Manage and issue multiple quotes from one work order
- Unique profile and login for each contractor
- Out-of-the-box contractor compliance solutions
- Contractors can assign to technicians
- Automatically convert outstanding contractor-issued quotes to work requests
- Quote workflow includes multi-organisational approval process
Financial Management
With end-to-end work order management, contractors can attach invoices to work orders, which are automatically matched to general ledger account and cost centre codes. Approved invoices are automatically sent to accounts. Customisable financial reports provide data to support decision-making on budgeting, capital works, contractor management and more.
- Export capabilities with advanced API integration
- Automatically issue approved invoices to accounts
- In-built approval of invoices with delegations
- Automatic GL and cost-centre coding for invoices and work orders
- User-level delegations of authority for work orders and invoices
- Upload budget to match services and GL codes
Risk and Compliance
Traffic light compliance status overview monitors document expiries and preventative maintenance schedules, issuing work orders and notifications. Automated alerts help maintain compliance with documents stored and accessible by users with role-defined permissions. Centralise management of tenders and contracts in the Contract Register.
- Ability to add custom rules
- Ability to stop work orders if no compliance documents
- Automatically follow up non-compliant contractors
- Save custom rule lists for specific building types across portfolio
- Integrate with contractor compliance providers, e.g. Rapid Global, CM3, LinkSafe
- Pre-configured template rules based on Australian Standards, Building Code, and best practice
- Record and store incident and risk details
- Alerts users to non-compliance
- Building compliance profiles aligned with regulations, out of the box
- Consolidated portfolio compliance ratings
- 170+ pre-configured customisable document and preventative maintenance rules
Dashboard and Reporting
FMClarity provides a single source of truth for all information, documents, images, compliance and alerts. No more multiple, siloed ‘truths’, duplication, miscommunication or oversights. Centralised live-chat communications make it easier for all stakeholders to manage jobs generate reports and view current operational activities to work more efficiently.
- Custom user interface, movable widgets, customisable columns
- Ability to export via advanced API integration
- Asset management reports
- Automatic scheduling of graphic-rich reports
- Contract Register
- Essential Safety Measure Reports (ESMR)
- Print or export to .csv or .pdf
- Supplier listing
- Activity tracking
- Customisable real-time reporting: monthly, portfolio, work order, hazards, compliance and expenditure reports
- Contractor responsiveness reports
- Add comments to reports
- Cost analysis
- Expired document listings
- Auto-populate work order reports with images
Preventative Maintenance
FMClarity proactively manages preventative maintenance through automatic scheduling of preventative work that is assigned to in-house personnel. In-house technicians can easily see the PM events that have to be assigned to them through alerts via email and on the mobile or web app.
- Pre-built tick sheets
- Automatic logging of start and finish times on mobile
- Easy image upload from mobile of completed jobs
- Sub-tasks can be created for any issues requiring a work order to external contractors
- Follow-up/corrective work orders convert to reactive job
- Create PPMs for individual or groups of assets, or simply for services with no assets
- Interactive yearly/monthly/list view of Planned Preventative Maintenance
- Tracking and alerts of overdue PMs with colour coding
- Site staff automatically informed of upcoming PMs on shared calendar
- Tracking of completed and outstanding jobs by assignee