SEE WHAT OUR HAPPY CUSTOMERS SAY
We had multiple spreadsheets that covered every single area. There was a spreadsheet for everything. Whereas now with FMClarity we have a single source of truth and it’s all located in the one tight, neat package.
For us the impact has been quite large. Overall the benefits are just simply that we’ve just got a one stop shop. The team tends to get more involved in more complex matters more so than the day to day reactive because we’ve got it all running quite smoothly now.
But I think the thing for us, the other measurable outcome is that the teams seem a lot happier. You know we’re not bogged down in the weeds as much as we were previously. FMClarity gives us the ability to have full oversight of every property and every activity but we don’t necessarily have to fingerprint on it to know that it’s working.
But I think the absolute benefit is having that single source of truth and being able to get your hand on what you need to get to to support your properties and to support your people.
Streamline your maintenance
Core to great FM software is great functionality that supports Facilities Managers achieve their core objectives of budget, compliance, planning and tenant satisfaction. FMClarity achieves this with great usability providing a great user experience. We are pleased to have FMClarity on board as a VBIS Enabled Partner which is also telling of the forward thinking culture of the FMClarity team.
FM Clarity has been a brilliant organisation to deal with. The people that make the team are the reason why LinkSafe has opted to partner with an organisation like FMClarity. They know their product, they know their clients and the integration components have been seamless.
We’re proud to partner with them to expand our solutions offering to the market, and the systems are complementary to one another. Both organisations have the same vision and goals, and it’s a partnership that will no doubt flourish.
We have found FMClarity to be an excellent solution for our client’s portfolio of 24 properties.
The front end/dashboard is comprehensive and allows each site to raise a work request with ease.
The key aspect is allowing our client to have full transparency over the works and costs, as we provide the facility management service provision for them.
The system is intuitive and does not require extensive training and costs for the client.
It saves me heaps of time because everything is in one spot, so I don’t have to go through folders on my desktop, I don’t have to follow through emails – and email chains get lost because five different people might have sent it, and the communication and different emails, they don’t link it. Where FM Clarity does – you can see the whole correspondence on everybody involved, which is fantastic. And it gives me a register on common problems, so if I think ‘oh did that last year, the same thing’, it gives me feedback on that I’ve got a problem area in the business, or I’ve got a problem area with my aircon, or I’ve got a problem area with a contractor, or the contractor’s not been engaging property, and it gives me a time stamp. So that’s great because then I can work out [that] I’ve got good contractors.
Stepping over to FM Clarity was a fantastic step forward in the way of preventative and reactive maintenance to be logged between our sites. The detail you receive when a job is logged is fantastic, area, room no, job description and files/photos if chosen to upload.
The ease of selecting in internal employee (within the maintenance team) to notify about the job and chat/leave comments about the job on the app is a great feature.
Uploading service reports etc and adding them as a file to your particular homes preventative maintenance schedule means no more folders of paper or missing sheets anywhere. Look forward to seeing the features and ease grow with every update.
Thanks for providing an easy and pain free application to us.
For quite a few years now, facilities managers have been swamped with data coming from many different sources. Spending time connecting theses sources to create a clear and comparable data set for analysis has been a luxury few managers can afford.
FMClarity brings the data set together and gives you the power to easily apply advanced analysis. Its intuitive, so you can get started with very little training. The entire range of facilities related tasks, from asset lifecycle to maintenance history, is at your fingertips. I would consider this application to be an essential tool for any operations or facilities manager.