Melbourne, VIC Release: April 2019.
GenU has unveiled its collaboration with FMClarity (FMC) to bring the management of its ~200 strong property portfolio to the next level.
GenU is a merger of two trusted and respected organisations, Karingal and St Laurence, and has over 60 years of history in creating and delivering innovative services and support in disability and aged care. GenU previously lacked a dedicated facility management system, resulting in difficulties with transparency and efficiency. With FMC, the company has completely reinvented its facility management style.
FMC is a concise yet powerful property and FM software that helps small to large organisations manage their facilities and compliance effectively. FMClarity can be used in various industries from aged care, to corporate real estate to property management and education. It bridges the gap among different tools in a single solution for all of the organisations which interact in the real world.
“This is going to take us into the next era of innovation in property management,” said Senior Manager, Property of GenU, Andrew Mensch. Andrew reported that he had been searching for years for a suitable product and he was overjoyed with the ways FMC transforms GenU’s management of facilities by increasing productivity and saving time and costs.
In the past, GenU used spreadsheets and an IT-based ticketing system to handle their day-to-day management tasks, but found them cumbersome and time consuming. They sought out alternatives but only FMC appealed with its simple and intuitive nature. The app can perform various tasks such as collaboration on work orders, live chat with all users, saving and sharing documents and conducting compliance checks in a few clicks. Not only this; the app is also available on the all users’ mobiles with Android and iOS.
Staff at GenU were also excited over how the app would be assisting them in their daily work lives. “Where has this been all my life?” said Barry Tsiatis, Head of GenU Maintenance. FMC’s founder and CEO, Richard Ham, with extensive experience in property and facilities management and a master’s degree in property, said that it was his vision to create a software package that would make it much easier for facilities professionals by having all of the varied tasks associated with FM ‘all in one box’ – work orders, conversations, messages, documents, quotes, and invoices would be accessible from the app, and that users would see at a glance when compliance issues were arising.
Ham’s desire to create this app was born from his own frustration in having to manage facilities using old-fashioned or manual methods, in which the FM could never be sure that something hadn’t fallen through the cracks.
Those wishing to learn more about the FMC tool and get a free demo can do so at https://fmclarity.com/.