1300 111 FMC
+61 3 8376 6333

About FMClarity

FMClarity has a single mission: to create simple, yet powerful, intuitive software that makes the job of managing facilities and compliance dramatically easier than anything else in the market. Basically to make it easier for FMs!

We’ve been managing commercial property for decades. And like you, we were sick of the existing tools. They’re clunky and too complex, and have a completely outdated way of managing facilities, which mean that the barriers to entry are just too high to switch from existing systems.

In fact, we were so sick of them that we decided to build our own. One that’s easy to use and actually does what you need it to do, without first making you register everything under the sun and read a 300 page manual just to get to square one.

We're really proud of what we've created for the industry and we'd love to see you benefit as well.

Our Team

Richard Ham Founder and Chief Executive Officer

Masters in Property

Richard has an extensive background in property, both academically with a Masters in Property as well as ~20 years in commercial property management, including tier 1 organisations such as JLL and PwC. His core focus now is on creating simple and intuitive solutions to the problems he personally faced when managing commercial property. This acute awareness of the inefficiency, lack of transparency and risks accepted by property professionals was a big driver for Richard in leaving the secure fold of corporate property. He clearly relishes a challenge (evidenced by his pastime of climbing up cliffs), and has applied his in-depth knowledge of technology, accounting and the property management sector, to bring to fruition FMClarity, which has already begun to revolutionise the way the property and facility management sector does business.

Marcus Mitford Chief Product Officer (CPO)

Masters in Information Systems

Marcus has more than 10 years experience working in the IT Utilities and technology sector. His expertise includes managing complex and technical projects. As a former Product Manager and Owner on projects in the Agile space across enterprise and startup ventures, he is inspired by the technological and organisational change that modern products bring, as well as solving customer problems in revolutionary ways with evolving Agile methods. Marcus is skilled in Lean Startup, XP, Design Thinking, UX, Scrum and uses them with a traditional controlled environment grounding. He was the lead solutions consultant for Computershare Utility Services and delivery lead and product owner for Simply Energy, where he was responsible for training his team in advanced Agile and Lean Start-up. A dedicated CPO at FMClarity, Marcus strives to create innovative architecture and design of the FMC app for all users. He manages the day-to-day execution of all FMC product activities for the purpose of meeting the product and business’s goals.

Brendan Barlow Solutions architect

Bachelor in Multimedia & Computer Science

Brendan has 18 years of experience in working with clients ranging from startups to global brands. He is an experienced solutions architect whose key skills include solution design and architecture, software engineering, management, business analysis and machine learning. He was the head of technology at Smiling Minds and worked as a solution architect at JB Hi-Fi and Unlockd. At FMClarity, he applies his extensive technical knowledge and cool head to lead agile teams to build robust mobile and cloud applications, with a high degree of focus on quality engineering and delivery practices.

Russ Townsend National Business Development Manager (BDM)

With around 25 years of experience in sales, business development, management and leadership, Russ Townsend brings an abundance of valuable knowledge and experience to the FMClarity team. Russ was the Founder and Managing Director of a successful finance company for 10+ years. And he was the General Manager (AU) of a global knowledge management business. In addition, he has worked in a range of industries including logistics, training and development, and information technology including SaaS solutions for complex enterprises. From the time Russ joined the team in 2018, we have seen him hit the ground running with a uptake and understanding of the Facilities Management sector. His entrepreneurial spirit and vision and experience in developing business and teams sets him up for progressing the future growth of FMClarity.

Michael Haines Non-Executive Director

Bachelor in Economics & Accounting

A veteran in the business strategy and policy field, Michael has more than 40 years experience in various sectors such as government, consumer goods, car manufacturing, transport and logistics and spatial and building modelling and simulation. His career highlights include being a founder and CEO at VANZI (Virtual Australia and New Zealand Initiative) and working with Government and organizations across the Property, Spatial, Building Modelling and IT sectors to create the 3D Digital Built Environment (DBE). Furthermore, he worked with Toyota Australia in Corporate, HR and Manufacturing roles for 16 years. As the new director at FMClarity, Haines has outstanding vision for the firm and aims to develop it with his incredible expertise and networks.

David Ham Non-Executive Director

Bachelor of Commerce, Bachelor of Education, Bachelor of Arts (Melb)

David brings to FMClarity a wealth of knowledge in real estate, business strategy and finance, he was at one time a Fellow of the Australian Society of Accountants. Whilst originally focusing on accountancy his interests soon turned to real estate and joined his wife Suellen in her real estate agency. Together, they ran a number of estate agency businesses over a number of decades, both in the Dandenong Ranges and the inner eastern suburbs of Melbourne, marketing and managing both residential and non-residential properties. For seven years, David was also the head of real estate at RMIT Tafe in Melbourne. Although officially retired from agency practice, David still holds a licence and occasionally acts for clients in this capacity.

Tailor FMCLARITY TO your needs

We run an agile business. If you need FMClarity to do something extra, let us know.


Would you like a demo of one of our products, or perhaps a discussion around a potential solution for your business? Please fill out the form below and we'll be in touch to arrange a date and time.

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